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Elevate your dessert experience with SugarCoats
Frequently asked questions
Have a question? We are here to sugarcoat the answer for you....
FAQ's
Our desserts
Ordering
Delivery & Collection
Handling & Storage
Refunds
We specialise in a range of unique desserts which are made fresh with high quality ingredients.
Cheesecake Cakes
Where cake meets cheesecake in the most indulgent way imaginable, layers of soft, fluffy cake sponges wrapped around a creamy baked cheesecake centre, all combined into one irresistible creation.
Cheesecakes
Our cheesecakes are stuffed with a range of sweet treats, creating the ultimate two-in-one dessert experience. Think apple pie cheesecake, where buttery apple pie meets creamy cheesecake perfection. Each one is a delicious surprise packed with indulgence.
Brookies
The ultimate treat for those who can’t decide between a brownie and a cookie! A chewy cookie dough base topped with a gooey brownie layer, the perfect balance of textures and flavours.
Brookie Pots
A spoonful of bliss! Chunks of gooey brookies layered with smooth whipped cream for the perfect grab-and-go dessert.
Cheesecake Layered Banana Pudding
Our Cheesecake Layered Banana Pudding takes the comfort of the classic banana pudding and elevates it with layers of velvety cheesecake and creamy custard, with freshly baked wafers in between. It’s rich, nostalgic, and utterly irresistible.
✨ To see our full range of flavours, visit ' SugarCoats Sweet Spot '.
We’d love to cater to everyone, but since our bakery uses ingredients that contain gluten, we’re unable to offer gluten-free desserts to order at this moment in time.
At SugarCoats, your safety and satisfaction are our top priorities.
Please note that as we operate from a domestic kitchen, we cannot guarantee the absence of allergens in our products.
All our bakes are made in a kitchen that handles gluten, milk, eggs, soya, sesame, nuts, sulphites, and products from factories that handle peanuts.
Please check out our full list for further details.
For full ingredients & allergen information, please refer to our 'Ingredients & Allergens' page.
You can also reach out via our ‘Get in Touch’ page, or contact us through Email or Instagram, we’re always happy to help sweeten your day, safely!
All our desserts are freshly baked to order, so you get them at their sweetest! Here’s how to keep each treat tasting its best:
🍰 Cheesecake Cakes & Stuffed Cheesecakes
Keep refrigerated and enjoy within 3–4 days for the best texture and flavour.
🍪 Brookies & Brookie Pots
Store in an airtight container at room temperature for up to 5 days, or in the fridge for up to 7 days if you prefer them fudgier.
🍌 Cheesecake-Layered Banana Pudding
Keep refrigerated and enjoy within 2–3 days, this one’s best served chilled!
✨ Tip: For the perfect bite, allow chilled desserts to sit at room temperature for about 15–20 minutes before serving.
Our desserts are generously proportioned. Please see below a guide:
Cheesecake Cakes
Sizes: 9-inch or 7-inch
Servings: 9-inch serves approx. 12–16 slices
7-inch serves approx. 8–10 slices
Stuffed Cheesecakes
Sizes: 9-inch or 7-inch
Servings: 9-inch serves approx. 12–16 slices
7-inch serves approx. 8–10 slices
Brookies
Sold in boxes of 6 or 12
Serves: 6 or 12 individually
Brookie Pots
Size: Customisable on request
Serves: As requested
Cheesecake-Layered Banana Pudding Pots
Size: 9 inch tray
Serves: Approximately 12-16 people
❓ Still Have Questions?
If you have any other questions, feel free to reach out — we’d love to help!
Visit our Contact Us page and we’ll get back to you as soon as possible.
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